FREQUENTLY ASKED QUESTIONS
If you are thinking of using Cloud Pallet Storage for your business storage needs here we have some of the most common questions and answers our customers ask for your convenience, we are always pleased to deal with any queries you may have personally, so if we can help please contact us.
Where is your warehouse located?
We are located on Ferry Lane in Rainham, Essex. With close links to the M25 and all major road networks. We are 35 minutes from Central London.
How can I contact you?
What do we store?
Anything that can fit on a pallet if its internal (excluding perishables and hazardous), if its external almost anything. Call us with your enquiry !
How long can I store my goods for?
We are totally flexible however long you need.
How can I access my stored goods?
Contact us, by phone or email giving reasonable notice and access can be same working day but preferably 24 hours.
How will my bill be calculated?
We normally charge by the pallet per week, however for larger quantities we can be flexible and charge for an area of space.
Will I be invoiced weekly or monthly?
We can invoice you weekly, or monthly, depending on your requirements.
What if my goods do not fit neatly on a pallet?
We can normally accommodate this but contact and we can probably find a solution.
How secure is your storage facility?
We have palisade perimeter fencing, 24 hour internal and external CCTV fully monitored and intruder alarm system, we normally have personnel on site 24 hours per day.
What additional services do you offer?
Picking and packing.
De-stuffing Containers and loading of Vehicles
Collection and Deliveries
Stock Control and Management
How can I find out about latest news and updates at Cloud Pallet Storage?
All of our company related and industry specific updates can be found on our news page here